search query: @journal_id 1477 / total: 39
references: 18-27 / 39
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18.
Using quality management for cultural transformation of Chinese state enterprises: a case study
Journal of Quality Management
1998 : VOL. 3:2, p. 193-210
 1998 Jenner, R.
19.
Perceptions of success and failure in TQM initiatives
Journal of Quality Management
1998 : VOL. 3:2, p. 157-174
 1998 Dooley, K.
Flor, R.
20.
The impact of employee empowerment on the quality of a service recovery effort
Journal of Quality Management
1998 : VOL. 3:1, p. 117-132
 1998 Hocutt, M. A.
Stone, T. H.
21.
On the differences between information systems' users and analysts: Managing perceptions of systems quality
Journal of Quality Management
1998 : VOL. 3:1, p. 63-77
 1998 Foster S. T. jr.,
Franz, C. R.
22.
TQM/CQI effectiveness at team and departmental levels
Journal of Quality Management
1998 : VOL. 3:1, p. 39-62
 1998 Routhieaux, R. L.
Gutek, B. A.
23.
Organizational antecedents to the successful implementation of total quality management: A social cognitive perspective
Journal of Quality Management
1998 : VOL. 3:1, p. 3-24
 1998 Shea, C. M.
Howell, J. M.
24.
A Case Study: Statistical Analysis in a Production Quality Improvement Project
Journal of Quality Management
1997 : Vol. 2:2, p. 267-277
 1997 Arbogast, G. W.
25.
Organizational Climate and Ineffectiveness: Evidence from 25 Outdoor Work Crew Divisions
Journal of Quality Management
1997 : Vol. 2:2, p. 251-265
 1997 Stetzer, A.
Morgeson, F. P.
Anderson, E. L.
26.
A Comparative Study of Quality Practices and Results in India, China and Mexico
Journal of Quality Management
1997 : Vol. 2:2, p. 235-250
 1997 Rao, S. S.
Raghunathan, T. S.
Solis, L. E.
27.
Marketing Cues and Perceived Quality: Perceptions of Saudi Consumers Toward Products of the U.S., Japan, Germany, Italy, U. K. and France
Journal of Quality Management
1997 : Vol. 2:2, p. 217-234
 1997 Bhuian, S. N.
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