search query: @indexterm SERVICE MANAGEMENT / total: 228
references: 181-190 / 228
« previous page | next page »
title | year | author | ||
181. |
Harvard Business Review
1990 : JUL-AUG, VOL. 68:4, p. 148-156 |
1990 | Hart, C. W. L. Heskett, J. L. Sasser, W. E. |
|
182. |
Revue Francaise de Gestion
1990 : MAR-APR-MAY, 78, p. 25-40 |
1990 | Mathe, H. |
|
183. |
Decision Sciences
1990 : WINTER, VOL. 21:1, p. 183-203 |
1990 | Smith, L. D. Nauss, R. M. Bird, D. A. |
|
184. |
Banque
1990 : MAR, 503, p. 240-242, 244-245, 250 |
1990 | Marion, A. |
|
185. |
Personnel Management
1990 : MAR, VOL. 22:3, p. 44-47 |
1990 | Webster, B. |
|
186. |
Management Review
1989 : MAY, VOL. 78:5, p. 27-30 |
1989 | Bell, Ch. Zemke, R. |
|
187. |
International Journal of Physical Distribution and Materials Management
1989 : VOL. 19:5, p. 6-9 |
1989 | Demsey, W. Lancioni, R. A. |
|
188. |
Business Horizons
1989 : NOV-DEC, VOL. 32:6, p. 83-89 |
1989 | Vandermerwe, S. Gilbert, D. |
|
189. |
Omega
1989 : VOL. 17:5, p. 457-469 |
1989 | Richardson, A. W. Mehrez, A. |
|
190. |
Business Quarterly
1989 : SPRING, VOL. 53:4, p. 70-73 |
1989 | Maister, D.H. |
« previous page | next page »
SCIMA