search query: @indexterm Hotel and catering industry / total: 391
references: 184-193 / 391
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 titleyearauthor
184.
Using Job Satisfaction and Pride as Internal-marketing Tools
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:2, p. 87-96
 2002 Arnett, D. B.
Laverie, D. A.
McLane, C.
185.
Under-marketed! Why the Hospitality Industry Shorts Itself on Advertising
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:2, p. 64-71
 2002 Michael, S. C.
186.
Advertising Strategies for Hospitality Services
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:2, p. 51-63
 2002 Mittal, B.
Baker, J.
187.
Outsourcing IT for Small Hotels: The Opportunities and Challenges of Using Application Service Providers
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:2, p. 27-39
 2002 Paraskevas, A.
Buhalis, D.
188.
Easy-to-Use Multilingual Communication over the Internet- Facilitating "E-Business" for the Hotel Industry
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:2, p. 18-26
 2002 Íî, J. K.
189.
Differentiating Hospitality Operations via Experiences: Why Selling Services Is Not Enough
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:3, p. 87-96
 2002 Gilmore, J. H.
Pine, B. J. II
190.
The Price of a Reservation
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:3, p. 77-86
 2002 Quan, D. C.
191.
Building the Valuable Connection: Hotels and Travel Agents
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:3, p. 46-52
 2002 Medina-Munoz, D. R.
Garcia-Falcon, J. M.
Medina-Munoz, R. D.
192.
The Future of Hotel Electronic Distribution: Expert and Industry Perspectives
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:3, p. 33-45
 2002 O'Connor, P.
Frew, A. J.
193.
Electronic Distribution Channels' Effect on Hotel Revenue Management
Cornell Hotel and Restaurant Administration Quarterly
2002 : VOL. 43:3, p. 23-32
 2002 Choi, S.
Kimes, S. E.
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