search query: @author Cowles, D. / total: 3
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2.
Relationship quality in services selling. An interpersonal influence perspective (Sales Management; Verhaltenswissenschaften)
Journal of Marketing
1990 : JUL, VOL. 4C - 54:3, p. 68-81
 1990 Crosby, L. A.
Evans, K. R.
Cowles, D.
3.
Relationship quality in services selling an interpersonal influence perspective.
Journal of Marketing
1990 : JUL, VOL.54:3, P.68-81
 1990 Crosby, L.A.
Evans, K.R.
Cowles, D.
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