search query: @author Lam, S. S. / total: 4
references: 2-4 / 4
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2.
Total quality management and performance appraisal: An experimental study of process versus results and group versus individual approaches
Journal of Organizational Behavior
1999 : JUL, VOL. 20:4, p. 445-457
 1999 Lam, S. S.
Schaubroek, J.
3.
Measuring service quality: A test-retest reliability investigation of SERVQUAL
Journal of the Market Research Society
1997 : APR, VOL. 39:2, p. 381-396
 1997 Lam, S. S.
Woo, K. S.
4.
Venture capital financing: a conceptual framework.
Journal of Business Finance and Accounting
1991 : JAN, VOL. 18:2, p. 137-150
 1991 Lam, S. S.
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