search query: @author Ras, A. J. / total: 2
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"Total Quality Management": Den Kunden zuliebe = "Total Quality Management": to the customers' satisfaction
Management-Zeitschrift Industrielle Organisation
1991 : MAR, VOL. 60:3, p. 30-34
 1991 Bluemke, H.
Ras, A. J.
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