search query: @indexterm Customer relations / total: 402
references: 21-30 / 402
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21.
Integrating customers in product innovation: Lessons from industrial development contractors and in-house contractors in rapidly changing customer markets
Creativity and innovation management
2010 : JUN, VOL. 19:2, p. 89-106
 2010 Sandmeier, P.
Morrison, P.D.
Gassmann, O.
22.
Value creation through relationship closeness
Journal of Strategic Marketing
2010 : FEB, VOL. 18:1, p. 3-17
 2010 Srivastava, V.
Singh, T.
23.
The effects of situational and personal characteristics on consumer complaint behavior in restaurant services
Journal of Travel & Tourism Marketing
2010 : JAN/FEB, VOL. 27:1, p. 96-112
 2010 Kim, J-H.
Chen, J.S.
24.
Customer experiences, interactions, relationships and corporate reputation: a conceptual approach
Journal of General Management
2009 : AUTUMN, VOL. 35:1 p. 5-17
 2009 Terblanche, N. S.
25.
Reward redemption behaviour in retail loyalty schemes
British Journal of Management
2009 : JUN, VOL. 20:2, p. 204-218
 2009 Smith, A.
Sparks, L.
26.
Default lines
Business Strategy Review
2009 : FALL, VOL. 20:3, p. 24-29
 2009 Goldstein, D.
27.
Microenterprises and multiple bank relationships: The case of professionals
Small business economics
2009 : FEB, VOL. 32:2, p. 207-229
 2009 Neuberger, D.
Räthke, S.
28.
Custom-built
Business Strategy Review
2009 : SUMMER, VOL. 20:2, p. 80-83
 2009 Salvador, F.
Brown, T.
29.
Customer challenged
Business Strategy Review
2009 : SPRING, VOL. 20:1, p. 22-29
 2009 Choudhury, K.
30.
Stakeholder relations and the persistence of corporate financial performance
Strategic Management Journal
2009 : AUG, VOL. 30:8 p. 895-907
 2009 Choi, J.
Wang, H.
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