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search query: @journal_id 69 / total: 714

references: 21-30 / 714

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	title	year	author
21.	The American customer satisfaction index: nature, purpose, and findings (Verbraucherforschung) Journal of Marketing 1996 : oOCT, VOL. 60:4, p. 7-18	1996
22.	The static and dynamic mechanics of competition. A comment on Hunt and Morgan's comparative advantage theory (Marketingtheorie) Journal of Marketing 1996 : OCT, VOL. 60:4, p. 102-114	1996	Dickson, P. R.
23.	Determinants of distribution intensity (Markenmanagement; Sales Promotion; Vertriebssystem; Konsumgüterindustrie) Journal of Marketing 1996 : OCT, VOL. 60:4, p. 39-51	1996	Frazier, G. L. Lassar, W. M.
24.	Promotional elasticities and category characteristics (Sales Promotion; Käuferverhalten) Journal of Marketing 1996 : APR, VOL. 60:6, p. 17-30	1996	Narasimhan, C. Neslin, S.A. Sen, S.K.
25.	What to tell consumers in waits of different lengths. An integrative model of service evaluation (Verbraucherforschung) Journal of Marketing 1996 : APR, VOL. 60:6, p. 81-90	1996	Hui, M.K. Tse, D.K.
26.	Impact of salesperson attraction on sales managers' attributions and feedback (Sales Management, Feedback) Journal of Marketing 1996 : APR, VOL. 60:6, p. 47-66	1996	DeCarlo, T.E. Leigh, T.W.
27.	Marketing controls and dysfunctional employee behaviors. A test of traditional and contingency theory postulates (Sales Management, Verkaufskontrolle) Journal of Marketing 1996 : APR, VOL. 60:6, p. 105-120	1996	Ramaswami, S.N.
28.	Cigarette advertising and realized market shares among youths and adults, 1979-1993 Journal of Marketing 1996 : APR, VOL. 60:6, p. 1-16	1996
29.	Improving the store environment. Do olfactory cues affect evaluations and behaviors? (Käuferverhalten) Journal of Marketing 1996 : APR, VOL. 60:6, p. 67-80	1996	Spangenberg, E.R. Crowley, A.E. Henderson, P.W.
30.	The behavioural consequences of service quality (Verbraucherverhalten) Journal of Marketing 1996 : APR, VOL. 60:6, p. 31-46	1996	Zeithaml, V. A. Berry, L. L. Parasuraman, A.

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