search query: @indexterm SERVICE MANAGEMENT / total: 228
references: 225-228 / 228
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title | year | author | ||
225. |
Ekonomiska Samfundets Tidskrift = The Journal of the Economic Society of Finland
1985 : VOL. 38:3, p. 131-143 |
1985 | Grönroos, C. |
|
226. |
Academy of Management Review
1985 : JAN, VOL. 10:1, p. 66-75 |
1985 | Northcraft, G. B. Chase, R. B. |
|
227. |
FE. The Magazine for Financial Executives
1985 : VOL. 1:9, p. 32-36 |
1985 | Curtis, D. |
|
228. |
FE. The Magazine for Financial Executives
1985 : VOL. 1:7, p. 24-29 |
1985 | Stevens, M. |
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SCIMA