search query: @indexterm Hotel and catering industry / total: 391
references: 239-248 / 391
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 titleyearauthor
239.
Investigating the relationship between employee satisfaction and guest satisfaction.
Cornell Hotel and Restaurant Administration Quarterly
2000 : DEC, VOL. 41:6, p. 29-33
 2000 Spinelli, M. A.
Canavos, G. C.
240.
The pricing of lodging stocks: A reality check
Cornell Hotel and Restaurant Administration Quarterly
2000 : DEC, VOL. 41:6, p. 18-28
 2000 Elgonemy, A. R.
241.
How big is small? : A study of bed and breakfasts, country inns, and small hotels
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 90-95
 2000 Lanier, P.
Caples, D.
Cook, H.
242.
Applying value drivers to hotel valuation
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 78-89
 2000 Ganchev, O.
243.
Why buyers pay a premium for hotels: variables that influence the decision to bid high
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 72-77
 2000 Pernsteiner, C.
Gart, A.
244.
Women in hotel management: gradual progress, uncertain prospects
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 51-71
 2000 Woods, R. H.
Viehland, D.
245.
A service conundrum: can outstanding service be too good?
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 40-50
 2000 Walsh, K.
246.
Managing for excellence: conclusions and challenges from a study of best practices in the U. S. lodging industry
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 30-39
 2000 Dubé, L.
Enz, C. A.
Renaghan, L. M..
Siguaw, J. A.
247.
Best practices in service quality
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 20-29
 2000 Enz, C. A.
Siguaw, J. A.
248.
Gastronomy and tourism: must every tourist wish be our command?
Tourist Review = Revue de Tourisme = Zeitschrift für Fremdenverkehr
2000 : VOL. 55:3, P. 36-39
 2000 Moulin, C.
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