search query: @indexterm Hotel and catering industry / total: 391
references: 27-36 / 391
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27.
Relative efficacy of organizational support and personality traits in predicting service recovery and job performances: A study of frontline employees in Turkey
Tourism review = Revue de tourism = Zeitschrift für Tourismus
2010 : VOL. 65:3, p. 70-83
 2010 Yavas, U.
Karatepe, O.M.
Babakus, E.
28.
A meta-analysis of hotel performance. Continental or worldwide style?
Tourism review = Revue de tourism = Zeitschrift für Tourismus
2010 : VOL. 65:3, p. 46-69
 2010 Sainaghi, R.
29.
A review of personality research in the tourism and hospitality context
Journal of Travel & Tourism Marketing
2010 : VOL. 27:5, p. 439-459
 2010 Leung, R.
Law, R.
30.
A demand-based approach to menu pricing
Cornell hospitality quarterly: hospitality leadership through learning
2009 : AUG, VOL. 50:3, p. 383-387
 2009 Kelly, T.J.
Kiefer, N.M.
Burdett, K.
31.
Loyalty programs - airlines outdo hotels
Cornell hospitality quarterly: hospitality leadership through learning
2009 : AUG, VOL. 50:3, p. 371-382
 2009 DeKay, F.
Toh, R.S.
Raven, P.
32.
Hotel bankruptcies: here again - but with new rules
Cornell hospitality quarterly: hospitality leadership through learning
2009 : AUG, VOL. 50:3, p. 292-300
 2009 Diener, J.D.
33.
Pricing power evaporates: the U.S. lodging industry demonstrated signs of resisting discounting during the early part of the recession, but the past six months have been a different story
Cornell hospitality quarterly: hospitality leadership through learning
2009 : AUG, VOL. 50:3, p. 286-288
 2009 Smith, R.A.
34.
The tourism-economy causality in the United States: a sub-industry level examination
Tourism Management
2009 : AUG, VOL. 30:4, p. 553-558
 2009 Tang, C-H.
Jang, S.C.
35.
A dynamic perspective of meeting planners' satisfaction: toward conceptualization of critical relevancy
Tourism Management
2009 : AUG, VOL. 30:4, p. 471-482
 2009 Oh, H.
Kim, H-C.
Hong, K-W.
36.
Assessing the historical performance of hospitality stocks: the investor's perspective
Cornell hospitality quarterly: hospitality leadership through learning
2009 : FEB, VOL. 50:1, p. 113-125
 2009 Weinbaum, D.
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