search query: @indexterm Customer relations / total: 402
references: 28-37 / 402
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28.
Custom-built
Business Strategy Review
2009 : SUMMER, VOL. 20:2, p. 80-83
 2009 Salvador, F.
Brown, T.
29.
Customer challenged
Business Strategy Review
2009 : SPRING, VOL. 20:1, p. 22-29
 2009 Choudhury, K.
30.
Stakeholder relations and the persistence of corporate financial performance
Strategic Management Journal
2009 : AUG, VOL. 30:8 p. 895-907
 2009 Choi, J.
Wang, H.
31.
Service marketing and subjectivity: the shaping of customer-oriented employees
Journal of Marketing Management
2009 : SEP, VOL. 25:7-8 p. 795-809
 2009 Skålen, P.
32.
(In)tangible resources as antecedents of a company's competitive advantage and performance
Journal for East European Management Studies (JEEMS)
2009 : VOL. 14:2, p. 186-209
 2009 Cater, T.
Cater, B.
33.
The March of mobile marketing: new chances for consumer companies, new opportunities for mobile operators
Journal of Advertising Research
2009 : MARCH, VOL 49:1 p. 54-61
 2009 Friedrich, R. (et al.)
34.
Segmentation and customer insight in contemporary services marketing practice: Why grouping customers is no longer enough
Journal of Marketing Management
2009 : APR, VOL. 25:3-4, p. 227-252
 2009 Bailey, C. (et al.)
35.
Customer-employee relationship. The role of self-employee congruence
European Journal of Marketing
2008 : NOV, VOL. 42: 11/12 p. 1316-1345
 2008 Jamal, A.
Adelowore, A.
36.
Perceptions of deception: making sense of responses to employee deceit
Journal of Business Ethics
2008 : JUN III, VOL. 80:2, p. 327-247
 2008 Jehn, K.A.
Scott, E.D.
37.
Determining the indirect value of a customer
Journal of Marketing Management
2008 : VOL: 24:7-8, p. 847-964
 2008 Ryals, L.
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