search query: @author Lehmann, D. / total: 4
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3.
Customer satisfaction, market share, and profitability: findings from Sweden
Journal of Marketing
1994 : JUL, VOL. 58:3, p. 53-66
 1994 Anderson, E.
Fornell, C.
Lehmann, D.
4.
Cross-national "laws" and differences in market response
Management Science
1994 : JAN, VOL. 40:1, p. 111-122
 1994 Farley, J.
Lehmann, D.
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