search query: @author Lemak, D. / total: 5
references: 3-5 / 5
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3.
The ABCs of customer-centered performance measures
Advanced Management Journal
1996 : SPRING, VOL. 61:2, p. 4-10
 1996 Lemak, D.
4.
Commitment to Total Quality Management: is there a relationship with firm performance?
Journal of Quality Management
1996 : VOL. 2:1, p. 67-86
 1996 Lemak, D.
Reed, R.
Satish, P.
5.
Cross-cultural business gift giving: A new conceptualization and theoretical framework
International Marketing Review
1994 : VOL. 11:4, p. 44-55
 1994 Arunthanes, W.
Tansuhaj, P.
Lemak, D.
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