search query: @indexterm COMPLAINTS / total: 83
references: 3-12 / 83
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title | year | author | ||
3. |
Journal of Marketing Management
2011 : FEB, VOL. 27:1-2, p. 143-164 |
2011 | Suarez Alvarez, L. Vazquez Casielles, R. Diaz Martin, A.M. |
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4. |
British Journal of Management
2010 : JUN, VOL. 21:2 p. 262-279 |
2010 | Harris, L. C. Ogbonna, E. |
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5. |
Journal of Business Ethics
2010 : FEB, VOL. 91:SUPPL. 1, p. 73-110 |
2010 | Chan, H.C.Y. Ngai, E.W.T. |
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6. |
Journal of Travel & Tourism Marketing
2010 : JAN/FEB, VOL. 27:1, p. 96-112 |
2010 | Kim, J-H. Chen, J.S. |
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7. |
Industrial Relations Journal
2009 : NOV, VOL. 40:6 p. 524-533 |
2009 | Hoffmann, J. Schmidt, R. |
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8. |
British Journal of Management
2009 : SEP, VOL. 20:3, p. 292-308 |
2009 | Schoefer, K. Diamantopoulos, A. |
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9. |
Journal of Travel & Tourism Marketing
2009 : VOL 26:2, p. 156-168 |
2009 | Dickinger, A. Bauernfeind, U. |
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10. |
Journal of Industrial Economics
2008 : MAR, VOL 56:1 p. 190-213 |
2008 | Forbes, S.J. |
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11. |
Journal of Advertising Research
2008 : MAR, VOL. 48:1, p. 13-21 |
2008 | Beard, F.K. |
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12. |
Annals of Tourism Research
2007 : JAN, VOL 34:2, p. 384-399 |
2007 | Kozac, M. |
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