search query: @indexterm Customer relationship management (CRM) / total: 105
references: 3-12 / 105
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title | year | author | ||
3. |
International journal of human resource management
2011 : JAN, VOL. 22:1-3, p. 746-761 |
2011 | Novicevic, M. M. (et al.) |
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4. |
European Management Journal
2010 : APR, VOL 28:2, p. 153-167 |
2010 | Finnegan, D. J. Currie, W. L. |
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5. |
Business Strategy Review
2010 : SPRING, VOL. 21:1, p. 64-67 |
2010 | Joachimsthaler, E. Pfeiffer, M. |
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6. |
Journal of Marketing Management
2010 : AUG, VOL 26:9-10, p. 842-857 |
2010 | Battor, M. Battor, M. |
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7. |
Tourism review = Revue de tourism = Zeitschrift für Tourismus
2010 : VOL. 65:3, p. 35-45 |
2010 | Casado, J.M.P. Lara, P.R. |
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8. |
Journal of Strategic Marketing
2010 : JUN, VOL. 18:3, p. 257-273 |
2010 | Polonsky, M. (et al.) |
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9. |
Journal of Strategic Marketing
2010 : JUN, VOL. 18:3, p. 187-199 |
2010 | Valos, M.J. Bednall, D.H.B. |
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10. |
International Journal of Research in Marketing
2010 : JUN, VOL. 27:2, p. 164-174 |
2010 | Laer, T. van Ruyter, K. de |
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11. |
Journal of Travel & Tourism Marketing
2010 : JAN/FEB, VOL. 27:1, p. 51-62 |
2010 | Conze, O. (et al.) |
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12. |
International Small Business Journal
2009 : JUN, VOL. 27:3, p. 307-336 |
2009 | Peltier, J.W. Schibrowsky, J.A. Zhao, Y. |
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