search query: @indexterm after-sales service / total: 70
references: 31-40 / 70
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31.
Nachkaufmarketing.
Marketing: Zeitschrift fur Forschung und Praxis
1992 : VOL. 14:2, p. 88-97
 1992 Hansen, U.
Jeschke, K.
32.
Success Strategies in a Service Economy
European Management Journal
1992 : SEP, VOL. 10:3, p. 365-373
 1992 Dierdonck, R. van
33.
Warum der Handel immer wichtiger wird = The reasons behind the growing importance of trade
Management-Zeitschrift Industrielle Organisation
1991 : APR, VOL. 60:4, p. 31-33
 1991 Baer, R.
34.
Plug your customers in ! Mitsui OSK Lines Ltd. ! Sun
Datamation
1991 : MAR 1, VOL. 37:5, p. 49-50
 1991 Schlack, M.
35.
Quando la post-vendita e un vantaggio competitivo differenziale.
Economia e Management
1991 : JAN, 18, p. 108-116
 1991 Gosso, M.
36.
Industrielle Dienstleistungen = Industrial services
Schmalenbachs Zeitschrift für Betriebswirtschaftliche Forschung
1990 : NOV, VOL. 42:11, p. 931-946
 1990 Buttler, G.
Stegner, E.
37.
The Market Power is in the Services: Because the Value is the Results
European Management Journal
1990 : DEC, VOL. 8:4, p. 464-473
 1990 Vandermerwe, S.
38.
Emergence d'une management de l'apres-vente - The emergence of after-sales management
Revue Francaise de Gestion
1990 : JUN-JUL-AUG, 79, p. 12-18
 1990 Dornier, P.-P.
39.
Using PCs to automate and innovate marketing activities
Industrial Marketing Management
1990 : AUG, 19:3, p. 209-213
 1990 Manssen, L. B.
40.
Leverage your warranty program
Sloan Management Review
1990 : SUMMER, VOL. 31:4, p. 69-80
 1990 Menezes, M. A.
Qeulch, J. A.
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