search query: @indexterm SERVICE INDUSTRIES / total: 657
references: 32-41 / 657
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32.
High performance work systems and employee experience of work in the service sector: the case of aged care
British Journal of Industrial Relations
2007 : SEP, VOL. 45:3 p. 607-633
 2007 Harley, B.
Allen, B.C.
Sargent, L.D.
33.
Governance reform in legal service markets
Economic Journal
2007 : MAR, VOL. 117:519, p. C93-C113
 2007 Grout, P.A.
Jewitt, I.
Sonderegger, S.
34.
Running Havana: Observations on the political economy of sport tourism in Cuba
Leisure Studies
2007 : APR, VOL. 26:2, p. 235-251
 2007 Sudgen, J.
35.
Alternative scenarios for managing the environmental performance of a service sector company
Journal of industrial ecology
2006 : FALL, VOL. 10:4, p. 113-131
 2006 Junnila, S.
36.
Improving customer service: issues in customer contact management
European Journal of Marketing
2006 : VOL. 40:1/2, p.218-231
 2006 Spencer-Matthews, S.
Lawley, M.
37.
Market value effects of acquisitions involving internet firms: a resource-based analysis
Strategic Management Journal
2006 : OCT, VOL. 27:10, p. 899-913
 2006 Uhlenbruck, K.
Hitt, M.A.
Semadeni, M.
38.
Measuring and managing employer brand image in the service industry
Journal of Marketing Management
2006 : SEP, VOL. 22:7-8, p. 695-716
 2006 Knox, S.
Freeman, C.
39.
Market scanning for new service development
European Journal of Marketing
2006 : VOL. 40:5/6
 2006 Olsen, N.
Sallis, J.
40.
The impact of servicescape on quality perception
European Journal of Marketing
2005 : VOL. 39:7/8, p. 785-808
 2005 Reimer, A.
Kuehn, R.
41.
How do organisational members perceive CRM? Evidence from a U.K. service firm
Journal of Marketing Management
2005 : APR, VOL. 21:3-4, p. 363-392
 2005 Plakoyiannaki, E.
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