search query: @indexterm SERVICE INDUSTRIES / total: 657
references: 35-44 / 657
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35.
Alternative scenarios for managing the environmental performance of a service sector company
Journal of industrial ecology
2006 : FALL, VOL. 10:4, p. 113-131
 2006 Junnila, S.
36.
Improving customer service: issues in customer contact management
European Journal of Marketing
2006 : VOL. 40:1/2, p.218-231
 2006 Spencer-Matthews, S.
Lawley, M.
37.
Market value effects of acquisitions involving internet firms: a resource-based analysis
Strategic Management Journal
2006 : OCT, VOL. 27:10, p. 899-913
 2006 Uhlenbruck, K.
Hitt, M.A.
Semadeni, M.
38.
Measuring and managing employer brand image in the service industry
Journal of Marketing Management
2006 : SEP, VOL. 22:7-8, p. 695-716
 2006 Knox, S.
Freeman, C.
39.
Market scanning for new service development
European Journal of Marketing
2006 : VOL. 40:5/6
 2006 Olsen, N.
Sallis, J.
40.
The impact of servicescape on quality perception
European Journal of Marketing
2005 : VOL. 39:7/8, p. 785-808
 2005 Reimer, A.
Kuehn, R.
41.
How do organisational members perceive CRM? Evidence from a U.K. service firm
Journal of Marketing Management
2005 : APR, VOL. 21:3-4, p. 363-392
 2005 Plakoyiannaki, E.
42.
Do inter-sectoral flows of services matter for productivity growth? An input/output analysis of OECD countries
Economics of innovation and new technology
2005 : APR, VOL. 14:3, p. 149-171
 2005 Cagino, D. di
Meliciani, V.
43.
Mode of entry mode into a foreign market: the case of U.S. mutual funds in Canada
Journal of International Economics
2004 : MAR, VOL. 62:2, p. 417-432
 2004 Ruckman, K.
44.
The art and science of customer choice modeling: reflections, advances, and managerial implications
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44: 5-6, p. 156- 165
 2003 Verma, R.
Plaschka, G.
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