search query: @indexterm Quality / total: 1290
references: 434-443 / 1290
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434.
Some problems when adopting Churchill's paradigm for the development of service quality measurement scales
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 109-120
 1999 Smith, A. M.
435.
Service performance gap: Re-evaluation and redevelopment
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 133-147
 1999 Chenet, P.
Tynan, C.
Money, A.
436.
Impact of participative service relationships on quality, satisfaction and retention: An exploratory study
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 121-132
 1999 Ennew, C. T.
Binks, M. R.
437.
Establishing project control: Schedule, cost, and quality
SAM Advanced Management Journal
1999 : AUTUMN, VOL. 64:4, p. 32-38
 1999 Hormozi, A. M.
Dube, L. F.
438.
Applying quality management concepts to managing business schools
SAM Advanced Management Journal
1999 : AUTUMN, VOL. 64:4, p. 21-24
 1999 Ward, B.
Chandler, W. D.
439.
The economics of network management
Communications of the ACM
1999 : SEP, VOL. 42:9, p. 57-63
 1999 Gupta, A.
Stahl, D. O.
Whinston, A. B.
440.
Capability indices for material balance accounting
European Journal of Operational Research
1999 : APR 1, VOL. 114:1, p. 93-104
 1999 Prasad, S.
Calis, A.
441.
Lot sizing with quality improvement and setup time reduction
European Journal of Operational Research
1999 : MAR 16, VOL. 113:3, p. 568-574
 1999 Voros, J.
442.
Wie finde ich die richtige Unternehmensberatung?: Auswahl, Verlauf, Kosten und Trends.
FB/IE.Zeitschrift für Unternehmensentwicklung und Industrial Engineering
1999 : AUG, 48:4, p. 148-156
 1999 Hummel, T. R.
Zander, E.
443.
The psychology of being put on hold: An exploratory study of service quality
Psychology and Marketing
1999 : JUL, VOL. 16:4, p. 327-350
 1999 Unzicker, D. K.
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