search query: @author Oliver, R. / total: 6
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5.
Assessing the dimensionality and structure of the consumption experience: evaluation, feeling, and satisfaction
Journal of Consumer Research
1993 : DEC, VOL. 20:3, p. 451-466
 1993 Mano, H.
Oliver, R.
6.
Cognitive, affective, and attribute bases of the satisfaction response
Journal of Consumer Research
1993 : DEC, VOL. 20:3, p. 418-430
 1993 Oliver, R.
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