search query: @author Payne, A. / total: 15
references: 5-14 / 15
« previous page | next page »
 titleyearauthor
5.
Diagnosing Customer Value: Integrating the Value Process and Relationship Marketing
British Journal of Management
2001 : VOL. 12, p. 159-182
 2001 Payne, A.
Holt, S.
6.
Customer relationship management in financial services: towards information-enabled relationship marketing
Journal of Strategic Marketing
2001 : MAR, VOL. 9:1, p. 3-27
 2001 Ryals, L.
Payne, A.
7.
Developing a segmented service strategy: improving measurement in relationship marketing
Journal of Marketing Management
1999 : NOV, VOL. 15:8, p. 797-818
 1999 Payne, A.
Frow, P.
8.
Relationship marketing: key issues for the utilities sector
Journal of Marketing Management
1997 : JUL, VOL. 13:5, p. 463-477
 1997 Payne, A.
Frow, P.
9.
Relationship marketing - making the customer count
Managing Service Quality
1994 : VOL. 4:6, p. 29-31
 1994 Payne, A.
10.
Internal marketing: a new perspective for HRM
European Management Journal
1991 : SEP., VOL. 9:3, p. 26l-270
 1991 Collins, B.
Payne, A.
11.
Internal Marketing: a New Perspective for HRM
European Management Journal
1991 : SEP, VOL. 9:3, p. 261-270
 1991 Payne, A.
Collins, B.
12.
European view of management consulting.
European Management Journal
1987 : AUTUMN, VOL. 5:3, p. 154-162
 1987 Payne, A.
13.
Strategy consulting - a shooting star?
Long Range Planning
1987 : JUN, VOL. 20:3, p. 53-64
 1987 Payne, A.
Lumsden, C.
14.
Effective use of professional management services.
Management Decision
1986 : VOL. 24:6, p. 16-24
 1986 Payne, A.
« previous page | next page »
SCIMA