search query: @author Thompson, H. / total: 6
references: 5-6 / 6
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5.
Customer loyalty counts for less and less.
Banker
1986 : JUL, VOL. 136:725, p. 30-31
 1986 Thompson, H.
6.
Managing the human resource in the factory of the future.
Human Systems Management
1985 : VOL. 5:3, p. 221-230
 1985 Thompson, H.
Scalpone, R.
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