search query: @indexterm customer relationship management (crm) / total: 105
references: 50-59 / 105
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50.
The marketing value of customer advocacy
Admap
2005 : VOL. 40:1, p. 38-41
 2005 Wragg, T.
Lowenstein, M.
51.
The impact of technology on integrated marketing
Admap
2005 : VOL. 40:3, p. 47-49
 2005 Wood, J.
52.
What do they know?
Business Strategy Review
2005 : SPRING, VOL 16:1, p. 41-45
 2005 Desouza, K.C.
Awazu, Y.
53.
Smart cards with chips
Profile
2004 : MAY, 2, p. 11-17
 2004 Pesonen, H.
Wiikari, A. (photos)
54.
Organisation, Implementierung und Controlling des Kundenbeziehungsmanagements
Unternehmung
2004 : VOL. 58:5, 331-346
 2004 Meier, A.
55.
CRM gets stuck at the door
Admap
2004 : JUN, VOL. 39:6 (451), p. 41-43
 2004 Jefferies, D.
56.
Technology and its CRM implications in the shipping industry
International Journal of Technology Management
2004 : VOL. 28:1, p. 88-102
 2004 Durvasula, S.
Lysonski, S.
Mehta, S.C.
57.
Profilierung des Unternehmens über CRM-Prozessportale
Journal für Betriebswirtschaft
2004 : VOL. 54:3, p. 100-109
 2004 Baaken, T.
Lasogga, F.
58.
10 facts about the value of brand websites
Admap
2004 : VOL. 39:2, p. 26-28
 2004 Flores, L.
59.
Delivering 'real' customer relationships
Admap
2004 : VOL. 39:2, p. 23-25
 2004 Sant, R.
Roy, S.
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