search query: @indexterm SERVICE MANAGEMENT / total: 228
references: 52-61 / 228
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title | year | author | ||
52. |
Journal of Product Innovation Management
2000 : SEP, VOL. 17:5, p. 378-392 |
2000 | Song, X.M. Benedetto, C.A. Di Song, L.Z. |
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53. |
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 40-50 |
2000 | Walsh, K. |
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54. |
European Journal of Marketing
2000 : VOL. 34:8, 938-953 |
2000 | Alexander, N. Colgate, M. |
|
55. |
Accountancy
2000 : AUG, VOL. 125:1284, p. 69-90 |
2000 | ||
56. |
Decision Support Systems
2000 : MAR, VOL. 28:1,2, p. 5-20 |
2000 | Vulkan, N. Jennings, N. |
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57. |
Airline Business
2000 : JUN, VOL. 16:6, p. 88-96 |
2000 | Bhagwani, R. |
|
58. |
Cornell Hotel and Restaurant Administration Quarterly
2000 : FEB, VOL.41:1, p. 94-107 |
2000 | Denton, G. A. White, B. |
|
59. |
Long Range Planning
1999 : AUG, VOL. 32:4, p. 452-463 |
1999 | Lings, I. |
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60. |
Journal of Cost Management
1999 : SEP-OCT, VOL. 13:5, p. 11-22 |
1999 | Schnoebelen, S. C. Aerne, D. J. Miller, C. G. |
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61. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:11, p. 32-36, 38-39 |
1999 | Schuh, G. Speth, C. Schwenk, U. |
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