search query: @indexterm SERVICE MANAGEMENT / total: 228
references: 56-65 / 228
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title | year | author | ||
56. |
Decision Support Systems
2000 : MAR, VOL. 28:1,2, p. 5-20 |
2000 | Vulkan, N. Jennings, N. |
|
57. |
Airline Business
2000 : JUN, VOL. 16:6, p. 88-96 |
2000 | Bhagwani, R. |
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58. |
Cornell Hotel and Restaurant Administration Quarterly
2000 : FEB, VOL.41:1, p. 94-107 |
2000 | Denton, G. A. White, B. |
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59. |
Long Range Planning
1999 : AUG, VOL. 32:4, p. 452-463 |
1999 | Lings, I. |
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60. |
Journal of Cost Management
1999 : SEP-OCT, VOL. 13:5, p. 11-22 |
1999 | Schnoebelen, S. C. Aerne, D. J. Miller, C. G. |
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61. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:11, p. 32-36, 38-39 |
1999 | Schuh, G. Speth, C. Schwenk, U. |
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62. |
Cornell Hotel and Restaurant Administration Quarterly
1999 : DEC, VOL. 40:6, p. 54-62 |
1999 | Enz, C. A. Potter, G. Siguaw, J. A. |
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63. |
Cornell Hotel and Restaurant Administration Quarterly
1999 : DEC, VOL. 40:6, p. 16-26 |
1999 | Dubé, L. Renaghan, L. M. |
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64. |
Cornell Hotel and Restaurant Administration Quarterly
1999 : OCT, VOL. 40:5, p. 18-29 |
1999 | Kimes, S. E. Barrash, D. I. Alexander, J. E. |
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65. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:10, p. 32-35, 37 |
1999 | Oesterle, H. Muther, A. |
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