search query: @indexterm Financial services / total: 273
references: 6-15 / 273
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6.
Interpersonal trust in commercial relationships. Antecedents and consequences of customer trust in the salesperson
European Journal of Marketing
2010 : VOL. 44:1/2, p. 114-138
 2010 Guenzi, P.
Georges, L.
7.
Examining resistance, accommodation and the pursuit of aspiration in the Indian IT-BPO space: reflections on two case studies
Industrial Relations Journal
2010 : MAR, VOL. 41:2, p. 154-167
 2010 Ravishankar, M.N.
Cohen, L.
El-Sawad, A.
8.
Understanding business process management: implications for theory and practice
British Journal of Management
2009 : DEC, VOL. 20:4, p. 491-507
 2009 Smart, P.A.
Maddern, H.
Maull, R.S.
9.
Best practices in credit accessibility and corporate social responsibility in financial institutions
Journal of Business Ethics
2009 : VOL. 87:1 p. 251-265
 2009 Prior, F.
Argandoña, A.
10.
Has the control-oriented industrial finance system faded away? A comparative analysis of Japan and Sweden
Scandinavian economic history review
2009 : VOL. 57:2, p. 156-171
 2009 Sjögren, H.
Kishida, M.
11.
Strategic and organisational challenges of internationalisation in financial services
Long Range Planning
2009 : OCT, VOL. 42:5-6, p. 561-587
 2009 Grant, R.M.
Venzin, M.
12.
Reinventing compensation
Business Strategy Review
2009 : SUMMER, VOL. 20:2, p. 14-19
 2009 Buchanan, R.
13.
High quality and low cost: the lean service centre
European Journal of Marketing
2009 : VOL. 43:11/12, p. 1477-1497
 2009 Piercy, N.
Rich, N.
14.
Islamic finance faces crunch test
Euromoney
2009 : FEB, VOL. 40:478, p. 126-135
 2009 O'Neill, D.
15.
Are agency brokers the new powers in debt trading?
Euromoney
2009 : JAN, VOL. 40:477, p. 66-69
 2009 Chambers, A.
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