search query: @indexterm LOYALTY / total: 243
references: 6-15 / 243
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6.
Strategic relationship management and service brand marketing
European Journal of Marketing
2011 : VOL. 45:7/8, p. 1194-1213
 2011 Tsai, S-P.
7.
Key drivers of airline loyalty
Tourism Management
2011 : OCT, VOL. 32:5 p. 1020-1026
 2011 Dolnicar S.,
Grabler K.,
Grün B.,
8.
Proactive improvement of logistics service providers as driver of customer loyalty
European Journal of Marketing
2011 : VOL 45:3, p. 438-454
 2011 Wallenburg, C. M.
Lukassen, P.
9.
Shopping motives as antecedents of e-satisfaction and e-loyalty
Journal of Marketing Management
2011 : FEB, VOL. 27:1-2, p. 181-197
 2011 Christodoulides, G.
Michaelidou, N.
10.
Do ethical values work? A quantitative study of the impact of fair trade coffee on consumer behavior
Journal of Business Ethics
2010 : DEC III, VOL. 97:4, p. 613-624
 2010 Cailleba, P.
Casteran, H.
11.
Using interactive program-loyalty banners to reduce TV ad avoidance
Journal of Advertising Research
2010 : JUN, VOL. 50:2, p. 154-161
 2010 Dix, S.R. (et al.)
12.
Destination attachment: effects on customer satisfaction and cognitive, affective and conative loyalty
Tourism Management
2010 : APR, VOL. 31:2, p. 274-284
 2010 Yuksel, A.
Yuksel, F.
Bilim, Y.
13.
Impact of customer orientation, inducements and ethics on loyalty to the firm: customers' perspective
Journal of Business Ethics
2010 : MAY, VOL. 93:2, p. 277-291
 2010 Valenzuela, L.M.
Mulki, J.P.
Jaramillo, J.F.
14.
Relational consequences of perceived deception in online shopping: the moderating roles of type of product, consumer’s attitude toward the internet and consumer’s demographics
Journal of Business Ethics
2010 : SEP VOL. 95:3, p. 373-391
 2010 Román, S.
15.
A cross-national investigation on how ethical consumers build loyalty toward fair trade brands
Journal of Business Ethics
2010 : NOV I, VOL. 96:4, p. 589-611
 2010 Kim, G-S.
Lee, G.Y.
Park, K.
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