search query: @indexterm Quality / total: 1290
references: 618-627 / 1290
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618.
Consumer heterogeneity and strategic quality decisions
Management Science
1996 : FEB, VOL. 42:2, p. 157-172
 1996 Rhee, B-D.
619.
Auctions for audit services and low-balling
Auditing: A Journal of Practice and Theory
1996 : VOL. 15:SUPPL., p. 41-59
 1996 Elitzur, R. R.
Falk, H.
620.
The value of information about product quality
RAND Journal of Economics
1996 : WINTER, VOL. 27:4, p. 803-815
 1996 Schlee, E. E.
621.
Wertorientierte Produkt- und Werbegestaltung
Marketing: Zeitschrift fur Forschung und Praxis
1996 : 3. QUARTAL, VOL. 18:3, p. 153-163
 1996 Herrmann, A.
622.
Ramifications of monitoring service quality through passively solicited customer feedback
Decision Sciences
1996 : FALL, VOL. 27:4, p. 601-622
 1996 Sampson, S. E.
623.
Examining the impact of speed of quality improvement on quality-related costs
Decision Sciences
1996 : FALL, VOL. 27:4, p. 623-646
 1996 Foster, S. T. Jr.
Adam, E. E. Jr.
624.
The power of perceived service quality in international marketing channels
European Journal of Marketing
1996 : VOL. 30:12, p. 22-38
 1996 Ruyter, K.
Wetzels, M.
Lemmink, J.
625.
A quality definition continuum
Interfaces
1996 : MAY/JUN, VOL. 26:3, p. 107-113
 1996 Seawright, K. W.
Young, S. T.
626.
The value concept and relationship marketing
European Journal of Marketing
1996 : VOL. 30:2, p. 19-30
 1996 Ravald, A.
Grönroos, C.
627.
Praktischer Ansatz zum Aufbau eines einheitlichen Managementsystems für Umweltschutz und Qualität
UWF-Umweltwirtschaftsforum
1996 : JUN, VOL. 4:2, p. 20-25
 1996 Tette, M. A.
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