search query: @indexterm Customer relations / total: 402
references: 76-85 / 402
« previous page | next page »
 titleyearauthor
76.
The Piccolo Teatro of Milan: Theatre of Europe
International Journal of Arts Management
2005 : SPRING, VOL 7:3, p. 66-76
 2005 Colbert, F.
77.
Organisation, Implementierung und Controlling des Kundenbeziehungsmanagements
Unternehmung
2004 : VOL. 58:5, 331-346
 2004 Meier, A.
78.
Connecting with consumers
Admap
2004 : SEP, VOL. 39:8 (453), p. 20-22
 2004 Clark, J.
79.
Satisfaction, loyalty and word of mouth within the customer base of a utility provider: differences between stayers, switchers and referral switchers
Journal of Consumer Behaviour
2004 : MAR, VOL. 3:3, p. 211-220
 2004 Wangenheim, F.
Bayón, T.
80.
Kundenbindung in industriellen Zuliefer-Abnehmer-Beziehungen
Schmalenbachs Zeitschrift für Betriebswirtschaftliche Forschung
2004 : MAY, VOL. 56:3, p. 203-236
 2004 Gierl, H.
Gehrke, G.
81.
Marketing through collaboration: how seller and buyer can benefit
European business forum EBF
2004 : SPRING, 17, p. 37-43
 2004 Kashani, K.
82.
The drivers of customer orientation: an exploration of relational, human resource and procedural tactics
Journal of Strategic Marketing
2004 : SEP, VOL. 12:3, p. 183-204
 2004 Strong, C.A.
Harris, L.C.
83.
Customer satisfaction and profitability: is there a lagged effect?
Journal of Strategic Marketing
2004 : SEP, VOL. 12:3, p. 129-144
 2004 Chiquan G.,
Kumar, A.
Jiraporn, P.
84.
Customer satisfaction analysis: Identification of key drivers
European Journal of Operational Research
2004 : MAY, VOL. 154:3, p. 819-827
 2004 Conklin, M.
Powaga, K.
Lipovetsky, S.
85.
Improving customer relationship management through database / Internet marketing - a theory-building action research project
European Journal of Marketing
2004 : VOL. 38:3-4, p. 338-354
 2004 O´Leary, C.
Rao, S.
Perry, C.
« previous page | next page »
SCIMA