search query: @indexterm SERVICE MANAGEMENT / total: 228
references: 77-86 / 228
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title | year | author | ||
77. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:3, p. 18-21 |
1999 | Boutellier, R. Baumbach, M. Bodmer, C. |
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78. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:4, p. 62-66 |
1999 | Elsten, R. Chapuis, F. |
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79. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:4, p. 32-36 |
1999 | Boutellier, R. Baumbach, M. Bodmer, C. |
|
80. |
Tourism Management
1999 : JUN, VOL. 20:3, p. 341-349 |
1999 | Lam, T. Zhang, H. Q. |
|
81. |
Psychology & Marketing
1999 : JAN, VOL. 116:1, p. 51-68 |
1999 | Wakefield, K. L. Blodgett, J. G. |
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82. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:1-2, p. 64-67 |
1999 | Lott, C. U. Gramke, V. |
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83. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:1-2, p. 23-27 |
1999 | Boutellier, R. Baumbach, M. Bodmer, C. |
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84. |
Commercial Economy and Management (c)
1998 : 3, p.20-24 |
1998 | Shan, Wei |
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85. |
IO Management-Zeitschrift industrielle Organisation
1998 : VOL. 67:12, p. 10-15 |
1998 | Meier, A. Naumann, J. |
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86. |
Absatzwirtschaft
1998 : NOV, p. 90-92 |
1998 | Hanser, P. |
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