search query: @indexterm SERVICE QUALITY / total: 221
references: 78-87 / 221
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title | year | author | ||
78. |
Management Today
2002 : SEP, p. 1-20 |
2002 | ||
79. |
Journal of Business Research
2002 : NOV, VOL. 55:11, p. 875-881 |
2002 | Witkowski, T. H. Wolfinbarger, M. F. |
|
80. |
Journal of Retailing
2002 : FALL, VOL. 78:3, p. 167-173 |
2002 | Thomas, J. L. (et al.) |
|
81. |
Journal of Travel & Tourism Marketing
2002 : VOL. 12:2/3, p. 95-110 |
2002 | Dean, A. Morgan, D. Tan, T. E. |
|
82. |
Journal of Travel & Tourism Marketing
2002 : VOL. 12(2/3), p. 65-93 |
2002 | Leong, J. K. Kim, W. G. |
|
83. |
Journal of Business Research
2002 : APR, VOL. 55:4, p. 261-274 |
2002 | Piercy, N. F. Harris, L. C. Lane, N. |
|
84. |
Industrial Marketing Management
2002 : SEP, VOL. 31:6, p. 491-504 |
2002 | Durvasula, S. Lysonski, S. Mehta, S. C. |
|
85. |
Journal of Transport, Economics and Policy
2002 : JAN, VOL. 36:1, p. 93-113 |
2002 | Hensher, D.A. Prioni, P. |
|
86. |
Marketing Theory
2002 : JUN, VOL. 2:2, p. 189-205 |
2002 | Schembri, S. Sandberg, J. |
|
87. |
European Journal of Operational Research
2002 : MAY, VOL. 139:1, p. 166-177 |
2002 | Chang, Y.-H. Yeh, C.-H. |
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