search query: @author Zeithaml, C. P. / total: 9
references: 8-9 / 9
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title | year | author | ||
8. |
Journal of Marketing
1984 : SPRING, VOL. 48:2, p. 46-53 |
1984 | Zeithaml, C. P. Zeithaml, V. A. |
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9. |
Academy of Management Journal
1984 : MAR, VOL. 27:1, p. 5-24 |
1984 | Anderson, C. R. Zeithaml, C. P. |
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