search query: @indexterm Retail banking / total: 33
references: 8-17 / 33
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8.
The Dynamics of Innovative Activity and Competitive Advantage: The Case of Australian Retail Banking, 1981 to 1995
Organization Science
2003 : MAR-APR, VOL. 14:2, p. 107-122
 2003 Roberts, P. W.
Amit, R.
9.
Representing knowledge: instances of management information
British Journal of Sociology
2002 : JUN, VOL. 53:2, p. 221-238
 2002 Hughes, J.A.
Rouncefield, M.
Tolmie, P.
10.
The relationship between employees' perceptions of organizational climate and customer retention rates in a major UK retail bank
Journal of Strategic Marketing
2002 : JUN, VOL. 10:2, p. 93-113
 2002 Clark, M.
11.
Retail Bank Services Strategy: A Model of Traditional, Electronic, and Mixed Distribution Choices
Journal of Management Information Systems
2001 : FALL, VOL. 18:2, p. 133-156
 2001 Byers, R. E.
Lederer, P. J.
12.
The internationalization of retail banking: the case of the Spanish banks in Latin America
Transnational Corporations
2000 : DEC, VOL. 9:3, p. 63-98
 2000 Gullien, M.
Tschoegl, A.
13.
Communication must be holistic
Banker
2000 : OCT, VOL. 150, p. 121-122
 2000 Peel, J.
14.
Back to front
Banker
2000 : JUN, VOL. 150, p. 82-83
 2000 Howells, J.
Johnson, A.
15.
Is a step-by-step approach to change a viable option for the U.K. retail banking sector?
Journal of Business Research
2000 : JAN, VOL. 47:1, p. 65-74
 2000 Watkins, J.
16.
Process variation as a determinant of bank performance: evidence from the retail banking study
Management Science
1999 : SEP, VOL. 45:9, p. 1210-1220
 1999 Frei, F.
17.
"Wer Erfolg nicht teilt, ist ein schlechter Manager".
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:4, p. 10-13, 15
 1999 Walker, F.
Naumann, J.
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