search query: @indexterm Hotel management / total: 248
references: 92-101 / 248
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92.
Understanding customer choices: a key to successful management of hospitality services
Cornell Hotel and Restaurant Administration Quarterly
2002 : DEC, VOL. 43:6, p. 15-24
 2002 Verma, R.
Plaschka, G.
Louviere, J. J.
93.
Determining factors in entry choice for international expansion: the case of the Spanish hotel industry
Tourism Management
2002 : DEC, VOL. 23:6, p. 597-607
 2002 Rodriguez, A. R.
94.
One year after 9/11: hotel values and strategic implications
Cornell Hotel and Restaurant Administration Quarterly
2002 : OCT, VOL. 43:5, p. 53-64
 2002 O'Neill, J. W.
Lloyd-Jones, A. R.
95.
Crisis management and recovery: how Washington, D.C., hotels responded to terrorism
Cornell Hotel and Restaurant Administration Quarterly
2002 : OCT, VOL. 43:5, p. 27-40
 2002 Stafford, G.
Yu, L.
Armoo, A. K.
96.
Focus and mechanisms of control used by German tour operators in their relationships with hotels
Tourism review
2002 : VOL. 57:3, p. 13-19
 2002 Medina-Munoz, R. D.
Medina-Munoz, D. R.
97.
Brand extension and customer loyalty: evidence from the lodging industry
Cornell Hotel and Restaurant Administration Quarterly
2002 : AUG, VOL. 43:4, p. 5-16
 2002 Jiang, Weizhong
Dev, Chekitan S.
Rao, Vithala R.
98.
The future of hotel electronic distribution: expert and industry perspectives
Cornell Hotel and Restaurant Administration Quarterly
2002 : JUN, VOL. 43:3, p. 33-45
 2002 O'Connor, P.
Frew, A. J.
99.
Electronic distribution channels' effect on hotel revenue management
Cornell Hotel and Restaurant Administration Quarterly
2002 : JUN, VOL. 43:3, p. 23-31
 2002 Choi, S.
Kimes, S. E.
100.
Service package switching in hotel revenue management systems
Decision Sciences
2002 : WINTER, VOL. 33:1, p. 109-132
 2002 Baker, T.
Murthy, N. N.
Jayaraman, V.
101.
Determinants of guest loyalty to international tourist hotels - a neural network approach
Tourism Management
2002 : AUG, VOL. 23:4, p. 397-405
 2002 Tsaur, S.-H.
Chiu, Y.-C.
Huang, C.-H.
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