search query: @indexterm Customer relations / total: 402
references: 94-103 / 402
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94.
The Commercial Use of Segmentation and Predictive Modeling Techniques for Database Marketing in the Netherlands
Decision Support Systems
2003 : MAR, VOL. 34:4, p. 471-482
 2003 Verhoef , P. C.
95.
The Effects of Customer Service, Branding, and Price on the Perceived Value of Local Telephone Service
Journal of Business Research
2003 : MAR, VOL. 56:3, p. 201-214
 2003 Ralston, R. W.
96.
Strengthening Outcomes of Retailer-Consumer Relationships: The Dual Impact of Relationship Marketing Tactics and Consumer Personality
Journal of Business Research
2003 : MAR, VOL. 56:3, p. 177-190
 2003 Odekerken-Schroder, G.
Wulf, K. De
Schumacher, P.
97.
Internal Marketing in the UK Retail Banking Sector: Rhetoric or Reality?
Journal of Marketing Management
2003 : FEB, VOL. 19:1-2, p. 197-224
 2003 Papasolomou-Doukakis, I.
98.
Eliciting Online Customers' Preferences: Conjoint vs Self-Explicated Attribute-Level Measurements
Journal of Marketing Management
2003 : FEB, VOL. 19:1-2, p. 157-178
 2003 Aggarwal, P.
Vaidyanathan, R.
99.
Der Einfluss der Produktvertrautheit auf den Country-of-Origin-Effekt
Unternehmung
2003 : VOL. 57:2, p. 101-113
 2003 Scholzen, J.N.
Schmidt, R.
100.
Indirekte Kundenbeziehungen im Dienstleistungsbereich - dargestellt am Beispiel von Patienteneltern-Krankenhausbeiziehungen
Unternehmung
2003 : VOL. 57:1, p. 63-84
 2003 Helmig, B.
101.
Influence of salesperson characteristics and customer emotion on retail dyadic relationships
International Review of Retail, Distribution and Consumer Research
2003 : JAN, VOL. 13:1, p. 21-36
 2003 Lee, S.
Dubinsky, A. J.
102.
Cross-selling through database marketing: a mixed data factor analyzer for data augmentation and prediction
International Journal of Research in Marketing
2003 : MAR, VOL. 20:1, p. 45-66
 2003 Kamakura, W. A.
103.
Data mining for decision support on customer insolvency in telecommunications business
European Journal of Operational Research
2003 : MAR 1, VOL. 145:2, p. 239-255
 2003 Daskalaki, S. (et al.)
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