search query: @author Romano Jr., N.C. / total: 2
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1.
Introduction to the special edition: advances in electronic commerce customer relationship management
International Journal of Electronic Commerce
2003 : WINTER, VOL. 7:2, p. 7-8
 2003 Fjermestad, J.
Romano Jr., N.C.
2.
Customer relationship management for the web-access challenged: inaccessibility of Fortune 250 web sites
International Journal of Electronic Commerce
2002 : WINTER, VOL. 7:2, p. 81-117
 2002 Romano Jr., N.C.
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