search query: @indexterm CUSTOMER RELATIONS / total: 402
references: 111-120 / 402
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title | year | author | ||
111. |
Harvard Business Review
2003 : FEB, VOL. 81:2, p. 100-106 |
2003 | Berry, L.L. Bendapudi, N. |
|
112. |
Schmalenbachs Zeitschrift für Betriebswirtschaftliche Forschung
2002 : SEP, VOL. 54:6, p. 487-508 |
2002 | Homburg, C. Fassnacht, M. Gunther, C. |
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113. |
Liiketaloudellinen aikakauskirja
2002 : VOL. 51:2, p. 157-177 |
2002 | Kulmala, H.I. |
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114. |
Marketing: Zeitschrift für Forschung und Praxis
2002 : VOL. 24:3, p. 195-206 |
2002 | Eggert, A. |
|
115. |
Journal of Business Ethics
2002 : NOV, VOL. 40:4, p. 373-386 |
2002 | Danna, A. Gandy, O. H. Jr. |
|
116. |
Journal of Retailing
2002 : VOL. 78:4, p. 265-279 |
2002 | Dolen, W. (et al.) van |
|
117. |
European Management Journal
2002 : AUG, VOL. 20:4, p. 430-437 |
2002 | Skaates, M. A. Seppanen, V. |
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118. |
Journal of Marketing Management
2002 : FEB, VOL. 18:1-2, p. 193-220 |
2002 | Wilson, H. Daniel, E. McDonald, M. |
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119. |
International Review of Retail, Distribution and Consumer Research
2002 : JUL, VOL. 12:3, p. 237-260 |
2002 | Nijkamp, J. Gianotten , H. J. Raaij, W. F. van |
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120. |
Business Horizons
2002 : SEP/OCT, VOL. 45:5, p. 35-42 |
2002 | Garver, M.S. Gagnon, G.B. |
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