search query: @indexterm SERVICE QUALITY / total: 221
references: 135-144 / 221
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title | year | author | ||
135. |
Cornell Hotel and Restaurant Administration Quarterly
2000 : FEB, VOL. 41:1, p. 62-72 |
2000 | Dubé, L. Renaghan, L. M. |
|
136. |
Tourism Management
2000 : APR, VOL. 21:2, p. 177-189 |
2000 | Wang, K.-C. Hsieh, A.-T. Huan, T.-C. |
|
137. |
Tourism Management
2000 : APR, VOL. 21:2, p. 157-167 |
2000 | Frochot, I. Hughes, H. |
|
138. |
International Journal of Tourism Research
2000 : MAR-APR, VOL. 2:2, p. 97-118 |
2000 | Callan, R. J. Bowman, L. |
|
139. |
Airline Business
2000 : JAN, VOL.16:1, p. 43-52 |
2000 | O'Toole, K. Gill, T. |
|
140. |
European Journal of Marketing
1999 : VOL. 33:9/10, p. 958-973 |
1999 | Johns, N. |
|
141. |
Marketing Science
1999 : VOL. 18:4, p. 463-484 |
1999 | Boulding, W. Kalra, A. Staelin, R. |
|
142. |
Decision Sciences
1999 : SUMMER, VOL. 30:3, p. 783-804 |
1999 | Haugen, D. Hill, A. |
|
143. |
IBAR: Journal of Irish Business and Administrative Research
1999 : VOL. 2:19/20, p. 55-82 |
1999 | Glynn, W. Brannick, T. |
|
144. |
Ekonomiska Samfundets Tidskrift = The Journal of the Economic Society of Finland
1999 : VOL. 52:3, p. 155-159, 161 |
1999 | Roos, I. |
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