search query: @indexterm SERVICE MANAGEMENT / total: 228
references: 138-147 / 228
 titleyearauthor
138.
Schmalenbachs Zeitschrift für Betriebswirtschaftliche Forschung
1993 : JAN, VOL. 45:1, p. 19-40
1993 Haller, S.
139.
Management-Zeitschrift Industrielle Organisation
1992 : VOL. 61:11, p. 45-49
1992 Marchal, M.
Ammann, J.
140.
Decision Sciences
1992 : SEP/OCT, VOL. 23:5, p. 1072-1098
1992 Thompson, G.M.
141.
European Management Journal
1992 : SEP, VOL. 10:3, p. 365-373
1992 Dierdonck, R. van
142.
Betriebswirtschaft
1992 : VOL. 52:5, p. 675-689
1992 Stauss, B.
143.
Sloan Management Review
1992 : FALL, VOL. 34:1, p. 101-110
1992 Raffio, T.
144.
Management Science
1992 : AUG, VOL.38:8, p.1121-1139
1992 Stidham, S.
145.
Operations Research
1992 : MAR-APR, VOL.40:2, p.355-366
1992 Agnihothri, S.R.
Karmarkar, U.S.
146.
Human Relations
1992 : OCT, VOL. 45:10, p. 1035-1054
1992 Tjosvold, D.
Dann, V.
Wong, C.
147.
Impresa
1992 : 5, p. 55-60
1992 De Maio, F.
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