search query: @author Shamir, B. / total: 15
references: 14-15 / 15
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14.
Between service and servility: role conflict in subordinate service roles.
Human Relations
1980 : OCT, VOL. 33:10, p. 741-756
 1980 Shamir, B.
15.
Between bureaucracy and hospitality - some organizational characteristics of hotels.
Journal of Management Studies
1978 : 3 OCT VOL.15 p.285-307
 1978 Shamir, B.
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