search query: @indexterm Hotel and catering industry / total: 391
references: 140-149 / 391
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 titleyearauthor
140.
The bed and breakfast market of Buffalo City (BC), South Africa: present status, constraints and success factors
Tourism Management
2004 : AUG, VOL. 25:4, p. 515-522
 2004 Nuntsu, N.
Tassiopoulos, D.
Haydam, N.
141.
Mövenpick: Der einst weltberühmten Hotel- und Gastrokette droht ein Ausverkauf in Raten
Manager Magazin
2004 : VOL. 34:4, p. 76, 78, 81
 2004 Hirn, W.
142.
Customer satisfaction: applying concepts to industry-wide measures
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44: 5-6, p. 173-183
 2003 Barsky, J.
Nash, L.
143.
Revenue management: a retrospective
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44: 5-6, p. 131-138
 2003 Kimes, S.E.
144.
From customer value to engineering pleasurable experiences in real life and online
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44: 5-6, p. 124-130
 2003 Dubé, L.
Bel, J. le
Sears, D.
145.
Revisiting the best of the best: innovations in hotel practice
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44: 5-6, p. 115-123
 2003 Enz, C.A.
Siguav, J.A.
146.
"Marketing hotels using global distribution systems" revisited
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44: 5-6, p. 105-114
 2003 O'Connor, P.
Piccoli, G.
147.
Hotel management loyalty: a strategic commitment
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44:5-6, p. 31-46
 2003 Bowen, J.T
Shoemaker, S.
148.
Continued relevance of "factors driving meeting effectiveness"
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44:5-6, p. 27-30
 2003 Hinkin, T.R.
Tracey, J.B.
149.
The service imperative: factors driving meeting effectiveness
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44:5-6, p.17-26
 2003 Hinkin, T.R.
Tracey, J.B.
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