search query: @indexterm Customer relations / total: 402
references: 158-167 / 402
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158.
A comparison of attitude, personality and knowledge predictors of service-oriented organizational citizenship behaviors
Journal of Applied Psychology
2001 : FEB, VOL 86:1, p. 29-41
 2001 Bettencourt, L.A.
Gwinner, K.P.
Meuter, M.L.
159.
Integrating real and financial options in demand-side electricity contracts
Decision Support Systems
2001 : JAN, VOL. 30:3, p. 279-288
 2001 Oren, S.S.
160.
Antecedents of commitment and trust in customer-supplier relationships in high technology markets
Industrial Marketing Management
2001 : APR, VOL. 30:3, p. 271-286
 2001 Ruyter, K.d.
Moorman, L.
Lemmink, J.
161.
Realizing new regional core competencies: establishing a customer-oriented SME network
Entrepreneurship & Regional Development
2001 : APR-JUN, VOL. 13:2, p. 97-116
 2001 Vanhaverbeke, W.
162.
Customer Relationship Management bei Dienstleistern
IO Management
2001 : VOL. 70:6, p. 54-60
 2001 Finsterwalder, J. (et al.)
163.
Measurement and modeling of alienation in the distribution channel: implications for supplier-reseller relations
Industrial Marketing Management
2001 : FEB, VOL. 30:2, p. 207-225
 2001 Gaski, J.F.
Ray, N.M.
164.
A model of value creation: supplier behaviors and their impact on reseller- perceived value
Industrial Marketing Management
2001 : FEB, VOL. 30:2, p. 119-134
 2001 Simpson, P.M.
Siguaw, J.A.
Baker, T.L.
165.
Emerging technologies for enchancing supplier-reseller partnership
Industrial Marketing Management
2001 : FEB, VOL. 30:2, p. 101-114
 2001 Mirani, R.
Moore, D.
Weber, J.A.
166.
Partnering with resellers in business markets
Industrial Marketing Management
2001 : FEB, vol. 30:2, p. 87-99
 2001 Weber, J.A.
167.
The extent and formality of sales agency evaluations of principals
Industrial Marketing Management
2001 : JAN, VOL. 30:1, p. 37-49
 2001 Merritt, N.J.
Newell, S.J.
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