search query: @journal_id 1336 / total: 189
references: 163-172 / 189
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title | year | author | ||
163. |
International Review of Retail, Distribution and Consumer Research
1995 : OCT, VOL. 5:4, p. 415-432 |
1995 | Coates, D. |
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164. |
International Review of Retail, Distribution and Consumer Research
1995 : APR, VOL. 5:2, p. 219-247 |
1995 | Dev, C. Brown, J. |
|
165. |
International Review of Retail, Distribution and Consumer Research
1995 : APR, VOL. 5:2, p. 185-201 |
1995 | Richardson, L. Swan, J. Hutton, J. |
|
166. |
International Review of Retail, Distribution and Consumer Research
1995 : APR, VOL. 5:2, p. 167-184 |
1995 | Robinson, T. Clarke-Hill, C. |
|
167. |
International Review of Retail, Distribution and Consumer Research
1995 : APR, VOL. 5:2, p. 147-165 |
1995 | Davies, G. Liu, H. |
|
168. |
International Review of Retail, Distribution and Consumer Research
1995 : APR, VOL. 5:2, p. 123-145 |
1995 | Rinne, H. Swinyward, W. |
|
169. |
International Review of Retail, Distribution and Consumer Research
1995 : JAN, VOL. 5:1, p. 99-110 |
1995 | East, R. |
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170. |
A segmentation model of consumer satisfaction/ dissatisfaction with the complaint-resolution process
International Review of Retail, Distribution and Consumer Research
1995 : JAN, VOL. 5:1, p. 79-98 |
1995 | Richard, M. Adrian, C. |
|
171. |
International Review of Retail, Distribution and Consumer Research
1995 : JAN, VOL. 5:1, p. 37-62 |
1995 | McLaughlin, E. |
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172. |
International Review of Retail, Distribution and Consumer Research
1995 : JAN, VOL. 5:1, p. 21-36 |
1995 | Siguaw, J. Hoffman, K. |
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