search query: @author Yuksel, A. / total: 3
references: 2-3 / 3
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2.
Cross-national analysis of hotel customers' attitudes toward complaining and their complaining behaviours
Tourism Management
2006 : FEB, VOL. 27:1, p. 11-24
 2006 Yuksel, A.
Kilinc, U. K.
Yuksel, F.
3.
Market segmentation based on customers' post-purchase performance evaluation: a case of tourist diners
Journal of Travel & Tourism Marketing
2003 : VOL. 15:1, p. 1-18
 2003 Yuksel, A.
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