search query: @indexterm CUSTOMER RELATIONS / total: 402
references: 2-11 / 402
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2.
Rethinking the employees' perceptions of corporate citizenship dimensionalization
Journal of Business Ethics
2011 : DEC, VOL. 104:2, p. 207-218
 2011 Rego, A.
Leal, S.
Pina e Cunha, M.
3.
Editorial: conference special issue - marketing fields forever 2011
Journal of Marketing Management
2011 : DEC, VOL. 27:13-14, p. 1299-1303
 2011 Patterson, A. (et al., editors)
4.
The impact of perceived innovativeness on maintaining a buyer-seller relationship in health care markets: A cross-cultural study
Journal of Marketing Management
2011 : MAR, VOL. 27:3-4, p. 225-242
 2011 Falkenreck, C.
Wagner, R.
5.
Editorial
Journal of Marketing Management
2011 : JUL, VOL. 27:7-8, p. 782-784
 2011 Tadajewski, M.
Hewer, P.
6.
Ranking the key factors affecting customer loyalty on mobile payment systems
Journal of international marketing and marketing research
2011 : VOL. 36:3 OCT, p. 125-138
 2011 Sanayei, A.
Azarnoosh, A.
7.
Relentless Tide: an unstoppable megabrand
Business Strategy Review
2011 : VOL. 22:2, p. 59-63
 2011 Barwise, P.
Meehan, S.
MacDonald, E.
8.
Analysis of the role of complaint management in the context of relationship marketing
Journal of Marketing Management
2011 : FEB, VOL. 27:1-2, p. 143-164
 2011 Suarez Alvarez, L.
Vazquez Casielles, R.
Diaz Martin, A.M.
9.
Longitudinal effects of corporate social responsibility on customer relationships
Journal of Business Ethics
2010 : DEC III, VOL. 97:4, p. 581-597
 2010 Lacey, R.
Kennett-Hensel, P.A.
10.
Impact of customer orientation, inducements and ethics on loyalty to the firm: customers' perspective
Journal of Business Ethics
2010 : MAY, VOL. 93:2, p. 277-291
 2010 Valenzuela, L.M.
Mulki, J.P.
Jaramillo, J.F.
11.
Marketing in a hyper-social world
Journal of Advertising Research
2010 : SEP, VOl. 50:3, p. 232-239
 2010 Moran, E.
Gossieaux, F.
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