search query: @indexterm SERVICE MANAGEMENT / total: 228
references: 212-221 / 228
« previous page | next page »
 titleyearauthor
212.
Approche des couts administratifs et productivite du tertiaire = A study of administrative costs and efficiency in the service sector.
Revue Francaise de Gestion
1987 : JUN-AUG, 63, p. 84-95
 1987 Lemaitre, P.
213.
Organisationsgestaltung im Volksbank-Betrieb. Markt- und kundenorientierte Organisationsformen. Fallstudie und Lösung.
Zeitschrift Führung + Organisation
1986 : DEC, VOL. 55:6, p. 382-388
 1986 Dierolf, G.
214.
Terugploegprojecten in de maatschappelijke dienstverlening.
Economisch Statistische Berichte
1986 : NOV 19, VOL. 71:3582, p. 1127-1129
 1986 Enning, G.
215.
Moving from production to service in human resource management.
Organizational Dynamics
1986 : SUMMER, VOL. 15:1, p. 34-53
 1986 Bowen, D. E.
Greiner, L. E.
216.
Managing customers as human resources in service organizations.
Human Resource Management
1986 : FALL, VOL. 25:3, p. 371-383
 1986 Bowen, D. E.
217.
Une nouvelle approache de la notion de produit = A new approach of the notion of product.
Revue Francaise de Gestion
1986 : JUN-AUG, 58, p. 59-70
 1986 Mathe, H.
218.
Opportunities for innovation in the metals industry.
Journal of Business Strategy
1986 : SUMMER, VOL. 7:1, p. 84-87
 1986 Simpson, M.
219.
When marketing services 4 ps are not enough.
Business Horizons
1986 : MAY/JUN, VOL. 29:3, p. 44-50
 1986 Magrath, A. J.
220.
Effects of customer service on sales : An analysis of historical data.
International Journal of Physical Distribution and Materials Management
1986 : VOL. 16:3, p. 14-28
 1986 Ozment, J.
Chard, D. N.
221.
Management education as a service industry.
Management Education and Development
1986 : SUMMER, VOL. 17:2, p. 98-110
 1986 Olve, N. G.
« previous page | next page »
SCIMA