search query: @freeterm QUALITÄTSPOLITIK, KUNDENDIENST, / total: 5
references: 3-5 / 5
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| title | year | author | ||
| 3. |
Sparkasse
1994 : VOL. 111:12, p. 567-573 |
1994 | Diedrich, Andreas |
|
| 4. |
Schmalenbachs Zeitschrift für Betriebswirtschaftliche Forschung
1993 : VOL. 45:1, p. 19-40, Lit. |
1993 | Haller, Sabine |
|
| 5. |
Gablers Magazin
1992 : VOL. 6:2, p. 20-23 |
1992 | Dörnberg, Adrian |
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