search query: @indexterm CUSTOMER RELATIONS / total: 402
references: 310-319 / 402
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title | year | author | ||
310. |
Journal of Marketing Management
1997 : AUG, Vol. 13:6, p. 523-539 |
1997 | Fletcher, K. P. Peters, L. D. |
|
311. |
Journal of Retailing
1997 : Vol. 73:2, p. 235-260 |
1997 | Danaher, P. J. |
|
312. |
Journal of Retailing
1997 : Vol. 73:2, p. 171-183 |
1997 | ||
313. |
IO Management-Zeitschrift industrielle Organisation
1997 : VOL. 66:11, p. 10-15 |
1997 | Schroeder, H. U. Naumann, J. |
|
314. |
IO Management-Zeitschrift industrielle Organisation
1997 : VOL. 66:10, p. 72-75 |
1997 | Gutknecht, H. V. |
|
315. |
Harvard-Deusto Marketing & Ventas
1997 : NOV-DEC, 23,p.48-55 |
1997 | Villanueva Suarez, E. |
|
316. |
Psychology and Marketing
1997 : OCT, VOL. 14:7, p. 663-674 |
1997 | Conrad, C. Brown, G. Harmon, H. |
|
317. |
Journal of Direct Marketing
1997 : Vol. 11:4, p. 36-41 |
1997 | Gengler, C. E. Popkowski Leszczyc, P. T. L. |
|
318. |
IO Management-Zeitschrift industrielle Organisation
1997 : VOL. 66:9, p. 78-81 |
1997 | Fiedler-Winter, R. |
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319. |
IO Management-Zeitschrift industrielle Organisation
1997 : VOL. 66:9, p. 30-35 |
1997 | Stahl, H. K. |
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