search query: @author Richins, M. L. / total: 7
references: 5-7 / 7
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5.
An analysis of consumer interaction styles in the marketplace.
Journal of Consumer Research
1983 : JUN, VOL. 10:1, p. 73-82
 1983 Richins, M. L.
6.
A theoretical model for the study of product importance perceptions.
Journal of Marketing
1983 : SUMMER, VOL. 47:3, p. 69-81
 1983 Bloch, P. H.
Richins, M. L.
7.
Negative word-of-mouth by dissatisfied consumers: a pilote study.
Journal of Marketing
1983 : WINTER, VOL. 47:1, p. 68-78
 1983 Richins, M. L.
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